We never seem to think much of our insurance policies, at least not until we need one. Indeed, an insurance policy is just like cover for the rainy days. And whether we like it or not, the rainy days will come.
But nowadays, insurance policies can sound so complicated, that even when we do have insurance coverage, we don’t seem to understand what they actually do for us.
So if you’re one of those people who have a motorcycle insurance policy but don’t understand how to make the most of it, this is the perfect article for you.
Determine your Circumstances
The first thing that you need to do is identify what sort of sticky situation you have gotten yourself into. Most of the time, we are able to get an insurance claim for instances such as a stolen vehicle or an accident.
But not all situations are alike. Not all accidents are alike. Not all situations surrounding a stolen bike are the same. And that matters to your insurance policy. So you first have to assess what your particular situation really is. And to do this, you have to ask these questions:
In an accident:
- Were you responsible for the accident?
- Does the other party have insurance coverage? If yes, ask for particulars and limitations for vehicular damage or physical injury coverage.
- Were you injured?
- Was the other party injured?
- When and where did the accident occur?
- Were there witnesses?
- Is it possible to get the accounts and testimonies of the witnesses?
- Was there CCTV footage of the accident?
In a theft:
- When and where was your motorbike stolen?
- Was it parked at a safe space?
- Were there witnesses?
- Was there any CCTV footage of the area where it was parked?
- Are you able to get a copy of the CCTV footage?
Get All Necessary Evidence
When you have determined exactly where you stand, make sure to get all the information and the evidence that you can to back up your claim. Be as meticulous as you can be in taking photos of the damage to your vehicle or personal injuries that you may have incurred.
In the case of physical injuries, you also should have yourself checked and obtain appropriate medical reports, which you will need to provide as proof to your insurance company.
Also, in the case of an accident for which you are not responsible, you have to get all the insurance details of the responsible party.
Contact Your Insurance Company Immediately
Once you have done all of the above, get in touch with your insurance company (or the insurance company of the person responsible) as soon as possible in order to get the claim process started.
Remember that in these situations, time is not your friend. So you would definitely want to act fast.
And when you have done all you could, wait for notification that your claim has been approved. Sometimes, the process is not as smooth-sailing. But as long as you have done everything right, you can rest assured that things will work out in the end.